Legal Notice and Privacy Policy

At Sayara Luxury, hereinafter referred to as this website, we inform all users about our privacy policy, data protection measures, and the rights users hold regarding the use of services available on our platform.

Purpose of the Website

This website aims to facilitate contact for private transportation services while protecting your online information. Similarly, all personal data received is safeguarded. Any data voluntarily provided by users will only be used to offer service details or complete service bookings, as requested by the user.

Users may browse our website, access all available information, and voluntarily provide personal data where prompted.

Use of Personal Data

This website will use personal data exclusively for the purposes for which it was collected, maintaining security levels that align with applicable data protection laws.

We have implemented legally required security measures to prevent data loss, misuse, alteration, or unauthorized access.

Users may request the deletion of their personal data or opt-out of receiving commercial communications by contacting the website administrator.

Automated Processing of Personal Data

This website offers users the opportunity to register their personal data. Any personal information provided will be included in an automated data file managed by Joan Crous, who is responsible for data handling.

Personal data may be subject to automated processing if the user has previously given explicit consent. This is clearly outlined on the respective pages of the website.

Communications

This website may send users commercial information about products or services offered by the group, provided it is relevant to the user.

Users of www.sayaraluxury.com expressly consent to receive such communications. This consent is revocable without retroactive effect, by simply notifying the sender of their decision, in accordance with Article 22 of Law 34/2002, dated July 11, on Information Society Services and Electronic Commerce.

The processing of users’ personal data by Joan Crous, as well as the sending of commercial communications via electronic means, complies with current regulations: Organic Law 15/1999, of December 13, on the Protection of Personal Data, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce.

The following general conditions are intended to inform and regulate the terms of use of the website www.sayaraluxury.com, owned by Joan Crous. Contact number: (+34) 690 74 73 73.

PRIVACY POLICY

The use of this website and its forms requires acceptance of the processing of user data according to this privacy policy, including the collection of access data and the sending of commercial information via electronic means.

Data Controller and Contact Information

Purpose of Data Processing
The data is processed to provide access to the website’s online content, respond to user requests, manage contractual relationships, maintain our customer database, manage social media, record visits (IP addresses, browser data, country, accessed pages, etc.) for statistical purposes, implement website security measures, and, where applicable, send commercial information about our products and services electronically.

If any forms are completed, it will be necessary to provide specific personal data, which will be processed solely for the purpose stated.

Legal Basis
The data is processed based on the user’s consent, compliance with legal obligations, or, where applicable, the execution of a contract or pre-contract.

Recipients and Transfers

  • Recipients: JOAN CROUS and contracting companies.
    Your data may be shared with Sayara Luxury’s client or partner companies to ensure service quality. In such cases, Sayara Luxury will provide your name and phone number to facilitate the service.

Data Retention Period
Data will be retained for at least the periods established by applicable law and, in any case, as long as the consent remains valid.

User Rights
Individuals have the right to:

  • Access, rectify, and delete their data.
  • Request data portability.
  • Object to or request limitations on data processing.
  • Withdraw consent, where applicable.

Requests can be sent in writing or via email to the data controller’s address, including the reference “Data Protection.”

To aid identification, the data subject is encouraged to attach a copy of their ID or passport to the request.

Affected individuals may also file a complaint with the Data Protection Authority.

 

User Commitment to Accuracy and Updates

Accuracy of Provided Data
The user must fill out forms with truthful, accurate, complete, and up-to-date information. Users must not submit data belonging to another person, as it will be assumed that the information has been provided by its rightful owner. The user will bear sole responsibility for any direct or indirect damage or harm caused to any party by submitting false, inaccurate, incomplete, or outdated information, or by using data belonging to someone else.

The user must notify of any changes to the provided information to ensure it remains up-to-date.


Information Security

Sayara Luxury has implemented all legally required measures to protect personal data and has adopted all technical safeguards within its reach to prevent the loss, misuse, alteration, unauthorized access, or theft of personal data provided by users of the website. However, users should be aware that no internet security measures are completely infallible.


Unauthorized Use by Minors

Sayara Luxury strictly prohibits the use of its web services by users under the age of 14 unless express consent is provided by their parents or guardians.

Under no circumstances may minors provide data that could reveal information about other family members or their household, such as the professional activities of parents, economic details, sociological data, or any similar information, without the consent of the respective data holders.


Web Analytics

This website employs various analytics tools to understand how users search for, access, and interact with its content. These tools may collect personal data such as IP addresses, connection location, and browser hardware or software information. This data is not associated with specific users and is used solely to gather statistical insights into website usage.

 

Use of Third-Party Functions and Plugins

Incorporation of Third-Party Features
This website may include functions and plugins provided by third parties for various purposes, such as third-party web analytics, maps, videos, or social media sharing.

A third-party function or plugin establishes a direct connection between the user’s browser and the third-party internet domains, enabling the download and execution of these features.

Most third-party plugins also collect information about the pages users visit to understand their interests and subsequently offer tailored advertisements.


Use of Google Analytics Provided by Google, Inc.
This website integrates analytical functions from Google Inc. (1600 Amphitheatre Parkway, Mountain View, California, USA) to understand how users search, access, and interact with its content. When using this website, the user’s browser establishes a direct connection with Google’s servers, allowing Google to track user activity and collect information about their IP address.

Google Analytics uses persistent cookies to generate anonymous statistics about the use of this site, as outlined in their privacy policy: Google Analytics Privacy Policy.

By using this website, the user consents to the processing of their data by Google in the manner and for the purposes specified above.


Use of Functions Provided by Google, Inc.
This website integrates various features from Google Inc., such as YouTube videos, maps, and “+1” buttons. When using these features, the user’s browser establishes a direct connection with Google’s servers, allowing Google to recognize the user’s visit to the site through their IP address.

Google uses persistent cookies, local storage, and Flash local storage on the user’s device for various purposes, including collecting internet activity to provide advertisements tailored to the user’s interests, as per their privacy policies: Google Privacy Policy.

By using this website, the user consents to the processing of their data by Google as described.